Terms

Website Terms and Conditions
Privacy Policy

1. Website Terms and Conditions

Each time you access or use reedrestart.co.uk you are deemed to accept these terms and conditions.

"we" means Reed in Partnership Ltd, who provide the Refugee Employability Programme service, and "our" shall be construed accordingly. "you" means the person firm company or organisation browsing and/or using the Website, and "your" shall be construed accordingly. "Reed Corporate Family" means all companies connected with us. A company is connected with us if it is: (i) a subsidiary or holding company of us; (ii) controlled by the same person(s) who control us or our holding company; (iii) a subsidiary or holding company of any company in (i) or (ii) above; or (iv) in the same group as any company under (i), (ii) or (iii) above. "subsidiary" and "holding company" shall be as defined in section 1159 of the Companies Act 2006. The term "control" shall have the same meaning as defined in Section 416 of the Income and Corporation Taxes Act 1988. Two companies are in the same group if they share the same ultimate holding company.

Interruptions and Omissions in Service

Whilst we try to ensure that the standard of the Website remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate the Website (or any particular part of it) or to provide the service offered on the Website. We may vary the specification of this site from time to time without notice.

Links to other Sites

On this site you will be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.

Information on this Site

We do not accept any liability arising from any inaccuracy or omission in any of the information on our Website or any liability in respect of information on the Website supplied by you, any other website user or any other person.

Your Use of this Site

You may only use the Website for lawful purposes. You must not under any circumstances seek to undermine the security of the Website or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of the Website or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Website.

You are solely responsible for any information submitted by you to the Website. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the Website. We reserve the right to remove any information supplied by you from the Website at our sole discretion, at any time and for any reason without being required to give any explanation.

Content Rights

The rights in material on the Website are protected by international copyright, software and trademark laws and you agree to use the Website in a way which does not infringe these rights. You may copy material on the Website for your own private or domestic purposes, but no copying for any commercial or business use is permitted.

Liability

We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the Website and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to the Website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of the Website.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of the Website.

Choice of Law and Jurisdiction

The use of the Website and any agreements entered into through the Website are to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of the Website or any agreement made through the Website. Some of the goods or services offered through the Website may not be lawful or may otherwise not be permitted in certain countries outside the United Kingdom. If you attempt to order, receive, purchase or otherwise benefit from any such goods or services, we do not accept any liability for any losses suffered by you in using the Website which you would not have suffered had you been accessing the Website as a United Kingdom resident (including as a result of us being prevented from dealing with any application or enquiry by any law, regulation or other ruling applicable in any country).

Changes to Terms and Conditions and Invalidity

These terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use the Website following any amendment. If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Registered Office

Reed in Partnership Ltd, Academy Court 94 Chancery Lane London WC2A 1DT

Company Number 00851645. Registered in the UK.

2. Privacy policy

Your personal information, for the purposes of your enrolment onto and journey through the Refugee Employability Programme (REP) service, will be processed by Reed in Partnership and held by the Home Office, 2 Marsham Street, London, SW1P 4DF.

The Home Office is the controller of this information. This also includes when it is collected or processed by third parties on our behalf. The Home Office has an appointed Data Protection Officer (DPO) to help ensure that we fulfil our legal obligations when processing personal data. The DPO can be contacted at:

Office of the DPO Home Office Peel Building 2 Marsham Street London SW1P 4DF

Email: [email protected]

The type of information we collect and why

The REP has been established to support people like you help build your long-term lives in England. The service will provide you with employment, English language and integration support with the objective of supporting you into sustained (long-term) employment.

To make sure we are achieving the objectives of the REP service, the Home Office and its partners will collect and process the following information about you “personal data”:

Forename & surname
Sex
Date of Birth
Address
Nationality
Contact Details (inc. email address/phone number if relevant)
Biometric Residency Permit (BRP) Number and Date of BRP Issue
National Insurance Number (NINO)
Disability/Accessibility Needs
Date of Asylum Grant

We collect this information so that we can:

Assess your eligibility for the REP service
Record your accessibility requirements to ensure the service can be tailored to your needs
Record your learning requirements in your Personal Development Plan
Capture/update your records regarding;
Your employability journey
Your English language journey
Your integration journey
Your location (to make sure we are continuing to pair you with your local Service Provider)
Record your learning outcome
Record your employment outcome
Record your exit from the service

We will also capture information so that we can understand the effectiveness of the REP service and to help us make decisions about the design and delivery of the service for the future. Additional personal data we may capture:

Employer & type of employment
Date of employment

Other organisations we may share your data with

The Home Office may share your information with other organisations in the course of carrying out our functions, or to enable others to perform theirs. These include:

Evaluation agency IPSOS MORI – IPSOS are helping the Home Office assess the success of the REP in supporting people like you into sustained employment. IPSOS MORI may, from time-to-time, send you surveys to help understand your thoughts about the REP service. Your feedback is very welcomed, but you do not have to complete these surveys to remain active on the REP service.
Education providers – In order for Reed in Partnership to give you the best support available, they may provide your personal information with local Education providers. This is to make sure we are able to give you the best educational resources possible and support your development.

How we store your data

Your information is securely stored. We keep the following personal information for the duration of our contracts with your local Service Provider.

Forename & surname
Sex
Date of Birth
Address
Nationality
Contact Details (inc. email address/phone number if relevant)
Biometric Residency Permit (BRP) Number and Date of BRP Issue
National Insurance Number (NINO)
Disability/Accessibility Needs
Date of Asylum Grant

We will then dispose your information by closing down and permanently deleting the site on which your information is held. We will ask your local Service Provider to take the same action on their systems.

We keep the following personal information for as long as required for IPSOS MORI to conclude their evaluation or for a maximum of 7 years, whichever is sooner.

record your exit from the service including your employer & type of employment and date of employment

The legal basis for processing and holding your information

We have a duty to safeguard and ensure the security of your personal information. We do that by having systems and policies in place to limit access to your information and prevent unauthorised disclosure. Staff who access personal information must have appropriate security clearance and a business need for accessing the information, and their activity is subject to audit and review.

We are only allowed to use, gather and share personal information where we have an appropriate legal basis to do so under the UK General Data Protection Regulations (UK GDPR) or the Data Protection Act 2018. The Home Office collects and processes personal information to fulfil its legal and official functions. We will only use personal information when the law allows us to and where it is necessary and proportionate to do so.

The legal basis for the processing of your data will, in most cases, be Article 6(1)(e) of the (UK GDPR) – that is, that the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

At points, for example in considering your eligibility for the REP service and verifying your identity, we also process special categories of personal data on the basis of Article 9(2)(g) of the UK GDPR where the processing is necessary for reasons of substantial public interest. This may include information about political beliefs, sexual orientation, religious beliefs and biometrics.

Your rights under UK GDPR legislation

Requesting access to your personal data

You have the right to request access to the personal information the Home Office holds on you. This is known as a “subject access request”. This means that you can receive a copy of all personal data and any other supplementary information we hold on you in relation to the Refugee Employability Programme.

If you want to exercise these rights, please email the Subject Access Request Team at: [email protected]

Postal applications may be made at:

Subject Access Request Unit Lunar House 40 Wellesley Road Croydon CR9 2BY

The Subject Access Request Team will do their best to issue this information to you without delay, and within one month of receipt of the access request.

Right of rectification of data

Under UK GDPR Article (5)(1)(d), you have the right to request rectification of personal data the Home Office holds on you. This means that you have request to have inaccurate personal data changed or updated or completed if it is incomplete.

If you want to exercise these rights, please email your local REP Service Provider at: [email protected]

Your Service Provider will do their best to action your request without delay, and within one month of receipt of the rectification request.

Right to restrict processing of data

You have the right to request to restrict or suppress personal data the Home Office holds on you. This means that you can limit the way that the Home Office use your data. Please note that limiting the way that the Home Office use your data can affect our ability to provide our service offering to you.

This means that, if your request is successful, on a temporary or permanent basis the Home Office will no longer process your data but may still store your data for a period of time.

If you want to exercise these rights, please email local REP Service Provider at: [email protected] Your Service Provider will do their best to action your request without delay, and within one month of receipt of the restriction of processing request.

Right to object to processing of data

You may have the right to object to the processing of your personal data by the Home Office.

This means you can give your reasons for making this request and this will be considered. If granted, please note that not having access to your data will affect our ability to provide our service offering to you. This means that you may be refused entry to the service or withdrawn from the service if already onboarded. If you want to exercise these rights, please email local REP Service Provider at: [email protected]

Your Service Provider will do their best to action your request without delay, and within one month of receipt of the objection of processing request.

Questions or concerns about personal data

If you have any questions or concerns about the collection, use or disclosure of your personal information in the first instance please contact your local REP Service Provider. They will be able to discuss your concerns and give you more information about how they will capture, store and use your personal data to help provide the REP Service.

If you are not completely satisfied that your questions or concerns have been addressed, please contact the Home Office’s Data Protection Officer at:

Office of the DPO Home Office Peel Building 2 Marsham Street London SW1P 4DF

Email: [email protected]

You have the right to complain to the Information Commissioner’s Office (ICO) about the way the Home Office is handling your personal information. You can call the ICO on 0303 123 1113, or you can find further information on their website: ico.org.uk.